Tuesday, 15 March 2011

Ombudsman Submits 2010 Annual Report

Ombudsman Sasa Jankovic submitted the 2010 Annual Report to the Speaker of the National Assembly of the Republic of Serbia Prof. Dr Slavica Djukic-Dejanovic. This is the fourth report since the election of the Ombudsman and the establishment of said authority in the Republic of Serbia. Jankovic informed the NARS Speaker that approximately 8500 citizens approached the Ombudsman in 2010, that over 2600 formal complaints were filed, 925 new proceedings to investigate the legitimacy and regularity of the work of public administration authorities were launched, proceedings were completed in over 1900 cases and 90 recommendations were implemented to remedy flaws and improve work.



Ombudsman Sasa Jankovic submitted the 2010 Annual Report to the Speaker of the National Assembly of the Republic of Serbia Prof. Dr Slavica Djukic-Dejanovic. This is the fourth report since the election of the Ombudsman and the establishment of said authority in the Republic of Serbia.

Jankovic informed the NARS Speaker that approximately 8500 citizens approached the Ombudsman in 2010, that over 2600 formal complaints were filed, 925 new proceedings to investigate the legitimacy and regularity of the work of public administration authorities were launched, proceedings were completed in over 1900 cases and 90 recommendations were implemented to remedy flaws and improve work. Jankovic said that in 300 cases immediately after receiving information from the Ombudsman that he is to launch an audit, the public administration bodies remedied the irregularities themselves.

The NARS Speaker was pleased by these facts as they justify the Ombudsman’s position and stressed that the citizens become more aware of their rights every day and recognize the Ombudsman as an authority they can approach to remedy certain irregularities impinging on their guaranteed civic rights. Djukic-Dejanovic wished the Ombudsman and his associated further success.

The document has multiple goals:

- to inform the National Assembly and other authorities, institutions and bodies, as well as the public, on the state of human and minority rights in the Republic of Serbia and how successfully civil rights are exercised before the authorities and organisations in charge of implementing the regulations of the Republic of Serbia;

- to point out the necessary changes in the work of the public sector that would improve the exercise of human and minority rights and liberties and improve the relationship between the citizens and authorities;

- to present the most important aspects of the Ombudsman’s work to the National Assembly and the public in line with the general tenets of responsibility for public affairs.



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monday, 26 october
  • 9.00 - sitting of the Committee on the Judiciary, Public Administration and Local Self-Government (National Assembly House, 13 Nikola Pasic Square, hall 2)

  • 9.30 - sitting of the Committee on Constitutional and Legislative Issues (National Assembly House, 13 Nikola Pasic Square, hall 3)

  • 10.00 - continuation of the First Sitting of the Second Regular Session of the National Assembly of the Republic of Serbia in 2020 (National Assembly House, 13 Nikola Pasic Square)

  • 10.30 - sitting of the Committee on Human and Minority Rights and Gender Equality (National Assembly House, 13 Nikola Pasic Square, hall 2)

  • 10.30 - sitting of the Environmental Protection Committee (National Assembly House, 13 Nikola Pasic Square, hall 3)

  • 10.30 - sitting of the Agriculture, Forestry and Water Management Committee (National Assembly House, 13 Nikola Pasic Square, hall 4)

  • 11.00 - sitting of the Committee on Spatial Planning, Transport, Infrastructure and Telecommunications (National Assembly House, 13 Nikola Pasic Square, hall 4)

  • 11.00 - sitting of the Committee on the Diaspora and Serbs in the Region (National Assembly House, 13 Nikola Pasic Square, hall 2)

  • 11.00 - sitting of the Committee on Health and the Family (National Assembly House, 13 Nikola Pasic Square, hall 3)

  • 11.30 - sitting of the Committee on Labour, Social Issues, Social Inclusion and Poverty Reduction (National Assembly House, 13 Nikola Pasic Square, hall 3)

  • 11.30 - sitting of the Committee on Finance, State Budget and Control of Public Spending (National Assembly House, 13 Nikola Pasic Square, hall 4)

  • 11.30 - sitting of the Security Services Control Committee (National Assembly House, 13 Nikola Pasic Square, hall 2)

  • 12.00 - sitting of the Committee on Education, Science, Technological Development and the Information Society (National Assembly House, 13 Nikola Pasic Square, hall 3)

  • 12.00 - sitting of the Committee on the Economy, Regional Development, Trade, Tourism and Energy (National Assembly House, 13 Nikola Pasic Square, hall 4)

  • 12.00 - sitting of the Defence and Internal Affairs Committee (National Assembly House, 13 Nikola Pasic Square, hall 2)

  • 12.00 - National Assembly Speaker Ivica Dacic meets with Russian Ambassador to Serbia Alexander Botsan-Kharchenko (National Assembly House, 13 Nikola Pasic Square, hall 1)

  • 12.30 - sitting of the European Integration Committee (National Assembly House, 13 Nikola Pasic Square, hall 4)

  • 12.30 - sitting of the Culture and Information Committee (National Assembly House, 13 Nikola Pasic Square, hall 3)

  • 12.30 - sitting of the Committee on Kosovo-Metohija (National Assembly House, 13 Nikola Pasic Square, hall 2)

  • 13.00 - sitting of the Foreign Affairs Committee (National Assembly House, 13 Nikola Pasic Square, hall 2)

  • 14.00 - sitting of the Committee on Administrative, Budgetary, Mandate and Immunity Issues (National Assembly House, 13 Nikola Pasic Square, hall 2)

Full event calendar