In conversation with the residents and management of Home Vozdovac, it was pointed out that the nursing home is one of the leading social welfare institutions offering a variety of high-quality services to its residents with a special focus on the comprehensive social and medical care system, psychological support programme, work therapy and social and cultural life realised through a variety of clubs, visits to museums, theatres, other nursing homes etc.

The things that could stand to be improved concern certain medical services such as providing specialist examinations e.g. by dermatologists or lab analyses in the home itself. They also said that the public transportation could be organised better i.e. this part of the city could use better connections with the downtown area. The clients also pointed out the lack of single-bed rooms and the fact that the prices of housing fail to follow the changing rate of pensions, while the management noted that the families i.e. children of their residents should take more part in their adaptation to life in the nursing home.

The Committee members agreed that this institution is a best practice example because it provides its residents a high level of services adding that the issues they brought to the Committee’s attention will be discussed at the public hearing and be taken into consideration during the Committee’s activities.